Privacy Policy

Your data protection rights

Effective Date: 1st July 2025

Fatema-Tuz-Zohra Tours & Travels

Website: travelbyfz.com

At Fatema-Tuz-Zohra Tours & Travels, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including bookings for Umrah, Hajj, Ziyarat, and domestic travel packages.

1. Information We Collect

We may collect personal information in the following ways:

a. Information You Provide Directly

  • Full Name
  • Contact Details (Phone number, Email address)
  • Passport Information (for international travel bookings)
  • ID Proof (for domestic travel)
  • Payment Information (when making bookings or transactions)

b. Information Collected Automatically

When you visit our website, we may collect:

  • IP Address
  • Browser type and version
  • Device type
  • Pages visited and time spent
  • Cookies and usage data

2. How We Use Your Information

We use the data collected for the following purposes:

  • To process your tour bookings (Umrah, Hajj, Ziyarat, Domestic)
  • To communicate regarding your reservations and inquiries
  • To provide customer support
  • To send promotional messages, special offers, and travel-related updates (you can opt-out anytime)
  • To improve website functionality and user experience
  • To comply with legal obligations and government requirements (especially for international travel)

3. Sharing of Your Information

We may share your information in the following situations:

  • With airlines, hotels, visa processing agents, and other travel-related service providers as necessary to fulfill your booking
  • With government authorities for visa processing, passport verification, or other legal requirements
  • With payment gateways for transaction processing
  • With trusted third-party vendors who help operate our business (e.g., hosting, CRM, email service providers)
  • When required by law or to protect our legal rights

4. Data Security

We implement a variety of security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.

5. Cookies Policy

Our website uses cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

6. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time (for marketing or other optional uses)
  • Lodge a complaint with a data protection authority if you believe your rights are violated

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies separately.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child, we will delete it promptly.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We encourage users to review this page periodically for changes.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Fatema-Tuz-Zohra Tours & Travels

Email: fztours.travels@gmail.com

Phone: +91 81410-25786

Address: GF-12, Corner Point, Nr. Hussaini Park, Gorwa, Vadodara - 390016, Gujarat - India

Last updated: July 1, 2025